Last updated: September 29, 2026
This Privacy Policy explains how QWIK-E-MART LLC ("Qwik-E-Mart," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit qwikemart.com, create an account, buy or sell products, communicate through the marketplace, submit an item to us, or otherwise use our services.
Contact: privacy@qwikemart.com, QWIK-E-MART LLC, 3056 Trowbridge St, Hamtramck, MI 48212, United States.
1. Information we collect
- Account and identity information: name, username, email address, telephone number, account status, authentication information, and profile details.
- Order and payment information: billing and shipping details, items purchased, prices, taxes, delivery information, refunds, disputes, and payment status. Payment providers process full payment-card or wallet credentials; we generally receive transaction references and limited payment details.
- Seller and Sell-to-Us information: contact details, business or tax details when required, payout and account status, item descriptions, condition, photographs, offers, inspection results, shipping labels, and settlement records.
- Marketplace content: listings, reviews, reports, messages, attachments, customer-support communications, feedback, and moderation records.
- Device, security, and usage information: IP address, browser and device information, timestamps, authentication and security events, request outcomes, and diagnostic information. Optional analytics are collected only after consent as described in our Cookie and Analytics Policy.
- Marketing information: newsletter subscription status and communication preferences.
- AI Assistant information: prompts, responses, feedback, session information, and related safety records when the assistant is enabled and used. Do not submit sensitive personal information through the assistant.
2. How we collect information
We collect information directly from you, automatically from your browser or device, from other marketplace participants involved in a transaction, and from service providers such as payment, shipping, fraud-prevention, email, and authentication providers.
3. How we use information
- Provide accounts, listings, checkout, payments, delivery, refunds, support, messaging, and seller services.
- Authenticate users; protect customers, sellers, Qwik-E-Mart, and the public; prevent fraud, abuse, and security incidents; and enforce our terms.
- Maintain transaction, tax, accounting, payout, audit, and dispute records.
- Communicate about orders, accounts, service changes, and support requests.
- Send marketing messages when permitted and honor unsubscribe requests.
- Operate consented analytics, understand service performance, and improve accessibility, reliability, and features.
- Comply with law, legal process, and valid government requests, and establish or defend legal claims.
4. When we disclose information
We may disclose information to payment processors, carriers and shipping-platform providers, hosting and infrastructure providers, email and customer-support providers, fraud and security providers, professional advisers, and other vendors that process information for us. Marketplace sellers receive only the buyer and order information reasonably needed to fulfill, support, refund, or defend a transaction, and may not use it for unrelated marketing or resale.
We may also disclose information during a merger, financing, acquisition, restructuring, bankruptcy, or sale of assets; to comply with law or valid legal process; or when reasonably necessary to protect rights, safety, and security. We do not sell personal information for money. If our practices later constitute "sale," "sharing," or targeted advertising under applicable law, we will provide the required notice and opt-out mechanism before beginning that activity.
5. Cookies and analytics
Strictly necessary technologies support security, sessions, carts, preferences, checkout, and core service operation. Optional analytics are disabled until you choose to allow them. You can withdraw that choice at any time using Cookie Preferences in the footer. We honor supported Global Privacy Control signals for optional analytics. See our Cookie and Analytics Policy for current technologies and retention periods.
6. Retention
We keep personal information only as long as reasonably necessary for the purposes described here. Retention depends on the type of record, account and transaction status, legal and accounting requirements, fraud and security needs, disputes, and backup cycles. Optional detailed first-party analytics normally expire after 90 days and routine web logs normally rotate within about 30 days. Order, tax, payment, payout, refund, seller, audit, and dispute records may be retained longer where required for accounting, legal obligations, fraud prevention, or legal claims. Unsubscribed email addresses may be retained in a suppression list so we can honor the opt-out. Legal holds suspend ordinary deletion.
7. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of personal information; to object to or restrict certain processing; to withdraw consent; and to appeal a denied request. You may also manage optional analytics through Cookie Preferences and marketing email through the unsubscribe link.
Submit a request through Privacy Choices or email privacy@qwikemart.com. We will verify requests proportionately and may retain information where permitted or required by law. Authorized agents may submit requests where applicable, but we may verify their authority and the consumer's identity. We will not discriminate against you for exercising a privacy right.
8. Supplemental United States disclosures
During the preceding 12 months, depending on how a person used the service, we may have collected the following categories: identifiers and contact information; customer records; commercial and transaction information; internet or electronic-network activity; approximate location; user-provided visual or electronic content; professional or business information from sellers; and inferences used for fraud, safety, support, or service improvement. Account credentials and payment information may qualify as sensitive information, although full payment credentials are generally processed by payment providers. We do not use sensitive personal information to infer characteristics about you.
We collect these categories from you, your device, transaction participants, and the service providers described above. We use and disclose them for the purposes in Sections 3 and 4. Categories disclosed for business purposes may include identifiers, customer records, commercial information, network activity, approximate location, and user content, depending on the provider and transaction. We do not knowingly sell or share personal information of consumers under 16, do not offer a financial incentive for personal information, and do not currently sell personal information or share it for cross-context behavioral advertising.
Residents of states with applicable privacy laws may request access, correction, deletion, or portability; opt out of a qualifying sale, sharing, targeted advertising, or certain profiling; limit certain sensitive-information uses; and appeal a decision. Some rights do not apply to information exempted by law. Because we do not currently conduct qualifying sale, sharing, or targeted advertising, no separate opt-out is presently required; supported Global Privacy Control signals still disable optional analytics. Submit or appeal a request through Privacy Choices.
9. Account closure and deletion
Closing an account stops ordinary account use but does not necessarily erase every record immediately. We may retain or deidentify records needed for orders, taxes, payouts, refunds, chargebacks, fraud prevention, security, legal obligations, or claims. Marketplace messages and content may remain where necessary to preserve transaction history, safety, or the rights of other users, subject to applicable law.
10. Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure. Protect your credentials, use a unique password, and notify us promptly if you suspect unauthorized account activity.
11. Age eligibility
The services are intended for adults. You must be at least 18 years old, or the age of legal majority where you live if higher, to create an account, make a purchase, sell, receive payouts, or use marketplace messaging. The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child provided information to us.
12. International visitors
Qwik-E-Mart is operated from the United States and currently offers shipping only within the United States. If you access the service from another country, your information may be processed in the United States, where privacy laws may differ. We will implement required transfer safeguards and local operational measures before intentionally expanding services into a jurisdiction that requires them.
Where EEA, UK, or similar law applies, processing may be based on performance of a contract, compliance with law, our legitimate interests in operating and securing the marketplace, protection of vital interests, or consent. Legitimate interests include fraud prevention, service security, support, enforcing terms, and proportionate service improvement. You may have rights to object, restrict processing, withdraw consent, and complain to your local data-protection authority. Where Canadian privacy law applies, you may request access or correction and withdraw consent subject to legal and contractual restrictions. Contact us first so we can address the request.
13. Changes to this policy
We may update this policy as our services or legal obligations change. We will post the revised version and update the date above. When required, we will provide additional notice or obtain consent. Previous material versions may be requested from us.
14. Contact us
Email privacy@qwikemart.com or write to QWIK-E-MART LLC, 3056 Trowbridge St, Hamtramck, MI 48212, United States.